Shipping policy

SHIPPING POLICY

Order Processing

Orders are typically processed within 1–3 business days after purchase. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated shipping times vary depending on your location and carrier availability. Most orders arrive within 7–14 business days after shipment, though delays may occasionally occur due to carrier volume, weather, customs processing, or other factors outside our control.

Please note that shipping estimates are not guaranteed delivery dates.

Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or lost packages caused by incorrect or incomplete shipping addresses.

Lost, Delayed, or Stolen Packages

Once an order has been shipped and transferred to the carrier, Canine Rehab Lab is not responsible for shipping delays, lost packages, or stolen deliveries. However, if an issue arises, please contact us at support@caninerehablab.com and we will do our best to assist.

International Shipping

International shipping availability and delivery times may vary depending on destination country and customs processing times. Customers are responsible for any applicable duties, taxes, or import fees.

Questions

If you have any questions regarding your order or shipping, please contact us at:

support@caninerehablab.com
Canine Rehab Lab
Greenville, SC, USA